What should I do if I am charged twice for an order?Updated 24 days ago

If you notice that you have been charged twice for an order, we recommend taking the following steps:

1. Check your bank statement to see the actual charges and click on the charges to determine which charge went through and which one was voided.
2. If the charges were indeed duplicated, please provide us with your order number and a screenshot of your statement showing the charges.
3. We will then investigate the issue on our end and provide further assistance.