We currently offer free standard shipping within the United States on orders of $50+. This is not applicable to orders shipping to Puerto Rico, Guam, Canada, or any other locations outside of the 50 United States. We offer free standard international
Codes, vouchers, and gift cards are applied at checkout. To use, input the code into the "gift card or discount code" box on the checkout page—it cannot be added after your order is complete. Discounts are valid for the purchase of in-stock, full-siz
We are unable to add discount codes, Rituelist Rewards codes, or additional products to an order after it has been placed, and cannot swap products or colors. If you notice an error with your order immediately after placing it, we may be able to canc
We are unable to add discount codes, Rituelist Rewards codes, or additional products to an order after it has been placed, and cannot swap products or colors. If you notice an error with your order immediately after placing it, we may be able to canc
Orders can only be canceled before they have been shipped. Orders are automatically sent to our warehouse once they are placed, so we cannot guarantee order cancellations. To request a cancellation, please contact us immediately and we will do our be
All of our products are handmade in small batches. Most items listed as in-stock will ship within 5 business days, but please contact us before you place your order if you need it processed sooner and we will do everything possible to accommodate. Du
To check the status of your order, you can log into your Rituel de Fille account, or if you do not have an account, you can create one with the email address or phone number you used to place your order. Please visit account.ritueldefille.com to logi
We are so sorry to hear that you received an order that was anything less than perfect. Parcel carriers can be extremely rough with packages, so sometimes even the most carefully packaged makeup will be damaged in transit. If you purchased, Route Shi
We are so sorry to hear that you received an order that was anything less than perfect. Please click here to report your order issue to our team for further assistance. Please make sure to include photos of the items you received and your packing sli
We are so sorry to hear that you received an order that was anything less than perfect. Please click here to report your order issue to our team for further assistance. Please make sure to include photos of the items you received and your packing sli
We offer Route Shipping Protection at checkout as an affordable option for insuring your order from loss, damage or theft. We strongly recommend opting in to this service. When you place your order, you will receive an automated email from Route with
Our products are made in small batches in Los Angeles, so our products are special, artisanal and created using high concentrations of exceptional ingredients. We take care to keep our prices fair for the truly unique items we release. However, very
Our products are made in small batches in Los Angeles, so our products are special, artisanal and created using high concentrations of exceptional ingredients. We take care to keep our prices fair for the truly unique items we release. However, very
We offer sample sets for to experience many of our formulas and colors in person before committing to full-sized products. These are available for purchase on our site by visiting our samples section. With your purchase of our sample offerings, you w
Due to the nature of certain formulas, some products may not be available for sampling. In particular, water-based formulas such as those for Creature of Light Full-Face Serum Illuminator and Soft Sorcery Weightless Serum Concealer must be sealed in
NOTE: The information below was provided to us by Afterpay, and is accurate to the best of our knowledge. However, we recommend referring to Afterpay’s terms on their own site for the most current information. What is Afterpay?. Afterpay is a service
Yes! Please note that Canadian customers are responsible for any related customs charges. Before placing an order, read more on our shipping and returns policies—including important information about customs.
Yes! For orders shipping to the UK, due to Brexit regulatory changes, we can only accept orders of $200 USD or more. Before placing an order, read more on our shipping and returns policies—including important information about customs.
Our products are exclusively available via MECCA Beauty in Australia and New Zealand. Visit https://www.mecca.com.au/ and https://www.meccabeauty.co.nz.
Yes! Please note that international customers are responsible for any related customs charges. Before placing an order, read more on our shipping and returns policies—including important information about customs.
Yes! We are able to ship to all EU and partner countries, except Spain. Before placing an order, read more on our shipping and returns policies—including important information about customs.
A very limited number of our shades are available through Amazon Prime. However, please make very sure you are purchasing only from listings designated as sold by Rituel de Fille and shipped by Amazon. There are no other authorized sellers on Amazon,
Yes, you can find our growing list of official stockists on our retailers page. For wholesale inquiries, please email [email protected].