Are there any products I cannot return?Updated a month ago
Only regularly priced items can be returned; unless otherwise stated, clearance items are final sale. Regularly priced items purchased using a discount code are eligible for return unless otherwise specified. Unless otherwise noted, Lab Access Releases are covered by our standard return policy and may be returned.
Some items are final sale and never eligible for return: samples and sample sets, or any products that explicitly mention final sale status on their product pages. In the extremely rare cases where this applies, it will always be noted explicitly.
We are unable to accept returns on any items not purchased online at ritueldefille.com. If you purchased a product at one of our authorized retailers, please contact them directly.