Information about order shipping and delivery.
All orders are shipped from our facility in Los Angeles, CA, Monday through Friday, excluding major holidays. We ship out most in-stock orders within 5 business days, but this may be longer during peak seasons like holidays and new product launches.
Once your order has been shipped, you will receive an email with tracking information. You can use the link in this email to track your order or you can track your order on our website. You can read our full shipping policy here.
If your package is showing as delivered but you can't find it, it may not actually be missing. Please note, once we have shipped a package, we can no longer control its movements or make specific requests for delivery/redelivery. As the recipient, yo